About Information of Customers Encore.com Gathers
The information we learn from customers helps us continually improve our portal site, to statistically analyze site usage, to improve our contents, product offerings and promotional activities, to customize our Site's contents, layout and service, specifically for you. We also use the information that you provide for the purposes of responding to your requests, improving our services, communicating with you, customizing future shopping for you, and thus to improve your shopping experience at Encore.com.
Here are the types of information we gather.
Information You Give Us: When you register as a member, you will be asked to complete a registration form which requires you provide information such as your name, company name, address, phone/fax number, email address and other personal information as well as information about your business. We receive and store any information you enter on our portal site or give us in any other way. For instance, we gather aggregate statistical information about our Site and Users, such as IP addresses, browser software, operating system, pages viewed, number of sessions and so forth.
Automatic Information: We receive and store certain types of information whenever you interact with us. For example, we use "cookies," and we obtain certain types of information when your web browser accesses Encore.com.
E-mail Communications: We always make use of e-mail to communicate with you including response to your enquiry or question, confirmation to your request, distribution of promotional information, etc.
Information from Other Sources: We might receive information about you from other sources and add it to our account information.
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser to enable our systems to recognize your browser and to provide information according to your interest and preference, personalized greetings, and storage of items in your Shopping Cart (if any) between visits.
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Disclose the Information We Receive
Customer information is an important part of our business, and we are not in the business of selling it to others. Nonetheless, we reserve the right to disclose your information We share customer information only as described below.
Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
Promotional Offers: Sometimes we send offers to selected groups of Encore.com customers on behalf of other businesses. When we do this, we do not give that business your name and address.
With Your Consent: Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Security for the Information About You/Your Company
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input. <Is this the security for Encore.com?>
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.
About Third-Party Advertisers and Links to Other Web sites
Our site includes third-party advertising and links to other web sites. We do not provide any personally identifiable customer information to these advertisers or third-party web sites.
Encore.com also displays targeted advertising based on personal information about users. Although Encore.com does not provide any personal information to advertisers, advertisers (including ad-serving companies) may assume that users who interact with or click on a targeted advertisement meet the targeting criteria used to display the ad
Information You Can Access
Encore.com gives you access to a broad range of information about your account and your interactions with Encore.com for the limited purpose of viewing and, in certain cases, updating that information.
As discussed above, you can always choose not to provide information, even though it might be needed to make a purchase or to take advantage of Encore.com features
You can add or update your information. When you update information, we usually keep a copy of the prior version for our records.
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Parent or Guardian Involvement is Needed for Children to Use Encore.com
Encore.com does not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use Encore.com only with the involvement of a parent or guardian.
Conditions of Use, Notices, and Revisions
If you choose to visit Encore.com, your visit and any dispute over privacy is subject to this Notice and our Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the Hong Kong SAR of Government. If you have any concern about privacy at Encore.com, please contact us with a thorough description, and we will try to resolve it.